Do you ship worldwide & how much does shipping cost?

No - we ship to USA only. We offer customers free Shipping around USA with tracking. There is NO shipping cost & NO sales tax. Hurray!

Another Shipping&Delivery Info

Receiving Time = Processing Time + Shipping Time

1. Processing: The order processing time depends on the time frame of the quality check, the packaging and also on the stock status of the individual product. It usually takes 1-5 business days to process your order (it usually takes on average a maximum of 2 days). We will send you an email if the processing time takes longer than expected. 
2. Shipping Rates & Shipping Time: On average, delivery takes about 5-10 business days.

* We try to ship all orders on the same day, so delivery usually takes less time.

*Sometimes, getting your tracking number can take up to a week to share due heavy amounts of orders, but does not change shipping & delivery time*

Where can I find my tracking number?

When your items are shipped out, you should receive notification from us via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work, its okay. Contact us and we'll fix it!  

If you need more detailed information, please send us an email at support@dollybolly.com and we'll help you out! 

Unexpected Delays

In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over!

RETURN OR EXCHANGE

To process a refund or exchange, please send an email to: support@dollybolly.com

The return delivery cost is born by the purchaser. Please send an email to: support@dollybolly.com to have further information. In the case of an exchange, the cost of returning the item is born by the purchaser, although the cost of re-shipping the exchanged item is born by our store (up to a maximum of one exchange per order)

Read more about Refund policy here.